Website Maintenance Services

Website Maintenance Services for Your Business, Managed by Our Experienced IT Team

We keep your website secure, fast, and always available by handling updates, enhancements, monitoring, and fixes so your internal teams can focus on growth instead of day-to-day technical issues.

Schedule a Strategy Discussion

Stop these Website Issues from Affecting Your Business

Downtime, slow performance, broken pages, Lead forms, and security gaps can impact revenue and customer trust. Our website support services prevent these issues before they affect your business.

Outdated Plugins, Themes, or CMS

This is the #1 silent killer of business websites. When updates are ignored:

  • Unpatched updates create security vulnerabilities
  • Outdated features break functionality and UX
  • Browser and device incompatibility reduces reach
  • Proactive maintenance prevents failures before impact

Security Vulnerabilities & Hacking Risks

Unmaintained websites are easy targets for bots and malware. According to recent studies, 43% of hacked sites were running outdated plugins. Spam pages get injected

  • Spam pages get injected
  • Customer data is at risk
  • Google may flag your site as “unsafe”

Broken Forms & Checkout Issues

Forms often break quietly after updates.

  • Leads stop coming in
  • Payments fail
  • No alerts, no errors just lost revenue

Slow Website Performance

Over time, websites collect clutter that slows every click:

  • Unused plugins
  • Unnecessary entries in the database
  • Heavy scripts that cause delays in site performance

Poor Backup & Recovery Planning

Many businesses assume backups exist until they need one.

  • Backups fail
  • Restore points are outdated
  • Hosting backups don’t cover full site recovery

Compatibility Issues After Updates

An update to one plugin can conflict with another:

  • Pages break
  • Layouts shift
  • Key features stop working

SEO Decay Over Time

Neglected sites slowly lose rankings due to:

  • Broken links
  • Slow load times
  • Outdated content
  • Technical SEO issues

Mobile & Browser Issues

What worked last year may not work today.

  • New devices
  • Browser updates
  • Screen size changes

No Monitoring or Alerts

Most businesses don’t know when:

  • Their site goes down
  • Pages throw errors
  • Forms stop working

Set It and Forget It” Mindset

Websites aren’t display boards, they’re living systems. Ignoring website maintenance won't save you money; it just delays the cost until it’s bigger and more costly to repair.

We Support Every Website, Portal, and Custom Application Your Business Uses

Our website maintenance company ensures your entire digital ecosystem of websites, applications, portals, and cloud—stays secure, fast, and updated.

WordPress
Websites

We make sure your WordPress site loads fast, stays secure, and works without interruptions. Your team can publish updates, share content, and run campaigns without worrying about broken pages or frustrated visitors.

Custom Websites &
Applications

For websites and apps built on PHP, .NET, Java, Python, or modern JavaScript (React.js, Angular.js, or Vue.js) just for your business, we keep everything running reliably. This means no glitches, no downtime, and a smooth experience that keeps customers coming back.

Enterprise
CMS

If your content is spread across big platforms like Sitecore, Contentful, or Umbraco, we make sure it reaches your audience on time, every time without delays, errors, or confusion.

Popular Website
Builders

Even simple sites need attention. We keep these websites fast, mobile-friendly, and easy for customers to use-so visitors don’t leave frustrated and you don’t miss leads.

AI Integrations & Intelligent
Website Features

We support AI-powered components integrated into your website, including chatbots, analytics, and personalization tools, ensuring stable performance and secure updates.

Custom
Portals

From client dashboards and internal tools to community portals and LMS platforms, we keep everything running smoothly. Your team stays productive, your clients and community stay connected, and there are no interruptions to your daily operations.

E-Commerce
Platforms

We monitor and maintain Shopify, WooCommerce, Magento (Adobe Commerce), Drupal, and Joomla stores. Customers can browse, add to cart, and checkout without issues—helping you reduce abandoned carts and keep revenue flowing.

Cloud Infrastructure
& Hosting

We manage cloud platforms like AWS, Google Cloud, and Azure to make sure your website or app can handle traffic spikes, grow with your business, and stay online when customers are ready to engage.

Prevent Downtime and Protect Your Website Now

Talk to us to keep your website secure, fast, and always fully operational.

Get a Free Website Audit

Website Maintenance & Support Solutions A Complete Care for Your Website

From updates and security to speed and accessibility, we handle every detail so your website supports growth, not downtime emergencies

  • Scheduled WordPress core, theme, and plugin updates
  • Compatibility testing in staging
  • Safe deployment with rollback support

  • Firewall setup and malware scanning
  • Security patching & vulnerability monitoring
  • Login protection & automated threat prevention

Deliver a fast, seamless user experience.

  • Database, image, and code optimization
  • Caching & CDN setup for faster load times

  • Daily testing of forms and checkout flows
  • Payment gateway validation
  • Instant issue detection & automated resolution
  • Chatboat

  • Load-balanced hosting & redundant infrastructure
  • Automatic failover & cloud HA setup

  • Custom feature development & UI/UX improvements
  • Interactive elements, forms, and eCommerce enhancements
  • Custom Portal, Partner Portal, Employee portals

Stay safe from data loss and downtime.

  • Daily automated backups (files + databases)
  • Secure off-site and cloud storage
  • Fast, reliable site restoration

  • Continuous uptime monitoring
  • Instant alerts for downtime or errors
  • Quick issue resolution

  • Broken link monitoring and fixes
  • Core Web Vitals optimization
  • Crawlability and indexing health checks

  • Regular testing across devices & browsers
  • Mobile usability improvements
  • UI consistency updates

Make your site accessible to all users.

  • WCAG 2.1 audit & implementation
  • Keyboard navigation & screen reader support
  • Color contrast, alt text, ARIA labels, and semantic HTML

  • CRM, payment gateways, marketing platform integrations
  • API management & social/chatbot integration
  • Complex
Team Meeting

Built for Speed. Protected by Design. Proven By The Numbers

Partnering with JanBask Digital Design ensures your website is always secure, fast, and reliable, delivering a seamless experience for your visitors.

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Uptime & Reliability

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Faster Page Load & Performance

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Protection Against Malware & Security Threats

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Reduced Downtime Risk

A Smarter, Structured Way to Maintain Your Website – Guided by Industry Experts

At JanBask Digital Design, your Website Maintenance Agency, we don’t just “fix things”—we ensure technical stability that supports your goals, budget, and growth.

01

Website Maintenance Requirements & Issue Assessment

Website requirements, ongoing issues, and current pain points are reviewed to understand what’s affecting performance, security, stability, or lead generation.

02

Technical Audit & Maintenance Strategy

A detailed technical audit identifies risks across updates, security, speed, uptime, and SEO health. Findings are translated into a clear maintenance strategy aligned with business goals and budget.

03

Onboarding & Website Stabilization

Critical issues are addressed first during onboarding. Updates, security hardening, backups, performance optimization, and monitoring are implemented to stabilize the website.

04

Ongoing Maintenance & Bold Monitoring

Scheduled updates, continuous monitoring, and proactive fixes keep the website secure, fast, and reliable over time.

05

Reporting, Optimization & Priority Support

Regular performance reports, continuous optimization, and fast-response support ensure the website keeps improving as business needs evolve.

Businesses We’ve Partnered With

Because a Website Isn’t “Done” Once It’s Live

Hear From Businesses That Trusted Our Web Maintenance Services

JanBask Digital Design delivered a website that surpassed our expectations. Their professionalism and attention to detail were outstanding. I highly recommend their services!

-John Smith

quotes

Thanks to JanBask Digital Design's holistic approach toward my client conversion problems, my online business witnessed a tremendous increase in client retention and sales!

-Bernadette Cohen

quotes

JanBask's skills were evident in its seamless workflow, beginning with its project management explanation. Their grievance redressal was timely and efficient, and its staff maintained a friendly and sympathetic demeanor. JanBask's services were the best investment of my time and money.

-Ian McArthur

quotes

I speak on behalf of my business when I say that JanBask has gone above and beyond in designing a website that exceeds our expectations in every measure!

-Ken Weber

quotes

We are beyond happy with how our website design has turned out with JanBask's expert guidance. Our business's new website looks much more professional.

-Robert Martin

google
aws
salesforce
yahoo
PayPal
web design and digital marketing
Microsoft
GW
GW2
GW3
GW4
GW5
GW6
Transition Discoveries
PA Secondary Transition
IMTAS
Bing
Siri Info Solutions
AESDA
GRA Global Health Solutions
Microsoft
GW

Frequently Asked Questions About Website Maintenance Services

We have shortlisted some of the commonly asked questions & have tried to give simple yet meaningful answers to clear your doubts & explain how a modern web design agency like us functions!

Our Website support services cover everything needed to keep your site running smoothly security updates, performance optimization, backups, monitoring, and ongoing fixes. It prevents small issues from turning into costly outages or lost business opportunities.

Your website rarely fails overnight. Small issues—slower pages, outdated components, unnoticed security gaps—build quietly in the background. Over time, they erode conversions, damage trust, and disrupt daily operations. Ongoing site maintenance services keeps these risks under control, protecting revenue, customer confidence, and business continuity before problems surface.

Yes. Most website issues aren’t visible at first. Regular web maintenance ensures performance, security, and stability before problems affect customers, rankings, or sales.

Absolutely Yes. We support and maintain existing websites regardless of who built them. No redesign, rebuild, or platform switch is required.

Our web maintenance services are comprehensive. They include scheduled CMS and plugin updates, security scanning, off-site backups, speed optimization, broken link fixes, and 24/7 uptime monitoring. We also include a set number of hours for content updates and minor design tweaks.

Absolutely. Google penalizes slow, insecure, or broken websites. Regular web maintenance ensures your site has a fast loading speed (Core Web Vitals), valid SSL certificates, and clean code, all of which are direct ranking factors that help you maintain and improve your search visibility.

Yes. eCommerce websites require stricter upkeep due to transaction security. Our website maintenance agency specializes in high-stakes platforms, ensuring checkout flows work perfectly, inventory syncs accurately, and customer data remains encrypted and secure.

Yes. Unlike basic support providers, we treat maintenance as evolution. You can use your allocated support hours for website enhancements, landing page creation, or adding new features to ensure your site grows alongside your business.

Security is proactive, not reactive. We apply "hardening" protocols, including firewall setup, malware scanning, and immediate patching of vulnerabilities. As your website maintenance company, we act as a shield, blocking thousands of automated attacks before they ever reach your server.

Yes. Speed is a major part of our mandate. We optimize images, minify code (CSS/JS), clean up database bloat, and configure caching. Clients often see a significant boost in PageSpeed scores within the first few months of our web maintenance services.

We will likely know before you do. We use real-time monitoring to detect outages instantly. If a crash occurs, our team immediately investigates the root cause and restores your site from the latest clean backup, minimizing downtime and revenue loss.

We perform automated, redundant backups (daily or weekly, depending on your plan). Critically, we store these backups on an external server, ensuring that even in a catastrophic server failure, your site maintenance services include a complete, safe restore point.

Yes. We believe enterprise-grade security shouldn't be exclusive to large corporations. We offer scaled packages that give growing businesses the essential protection, security patches, backups, and uptime monitoring, without the overhead of a full IT department.

Unlike standard '$99/month' plugin-update services, our packages include infrastructure management, security hardening, and development hours. Because we support complex custom apps and enterprise CMSs, we tailor the price to your specific tech stack to ensure you aren't paying for things you don't need.

We offer flexible options. While annual plans often come with cost benefits, our website support services are designed to prove their value every month. We prioritize building a partnership based on results, not trapping you in restrictive paperwork.

Transparency is key. We provide monthly reports detailing every update applied, security threat blocked, and optimization performed. You will never have to guess where your budget is going when you partner with our website maintenance agency.

For critical issues (like downtime), we offer priority support with rapid response times, often within 30 minutes. For standard requests, our web maintenance team typically resolves tickets within 24 business hours.

Rarely. We perform updates on a staging environment (a test copy of your site) first to ensure nothing breaks. Once verified, we push changes to the live site during low-traffic hours, ensuring your customers experience zero disruption.

It starts with a conversation. Click "Get a Free Website Audit" to schedule a consultation. We will review your current site health and propose a web maintenance services plan that aligns with your specific technology and business goals.

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