Essential Elements For Designing A User-Friendly Healthcare Website


29 Apr, 2024



Are you a healthcare provider or a hospital administrator looking to revamp your website design to keep up with the latest trends? In that case, it's the right time to get started. Over 36% of internet users search for hospitals and medical services online. This calls for a fluent healthcare website design to attract new users. 

So, how do you know if a healthcare website design is well-planned? With the rise of the digital presence of healthcare facilities, it's more important than ever for hospitals and medical practices to have an online presence that is informative, user-friendly, and visually appealing. 

So, whether you're a healthcare provider or a patient, read on to discover what makes an excellent healthcare web design and how to choose the right website design company for your needs. Let's explore the top component included by professional web development services while involved in healthcare web development.

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Key Components Of The Best Healthcare Website

When designing a healthcare website, the first thing you might understand is, “What are the components of the best health websites?” Well, there is a multitude of factors that should be taken into consideration when designing the website. 

Everything should be managed appropriately and synchronized, from the navigation to the color and theme, to ensure users can easily access the platform. That is why taking the service of website designing solutions is a must.

So, here are the top components of medical website design to consider.

1. Logo Design

The logo is the identification that makes you stand apart from your competitors. This is why a proper logo design is critical to healthcare website design. Your logo is the face of your brand, and it should be memorable, recognizable, and reflective of your business.

Simple yet eye-catching logos are a common feature of the best medical website design. The logo you design should be simple to read and visually appealing. The color scheme should also be in sync with the healthcare brand. 

What makes a good logo?

Though logo design is essential for hospital website design, knowing what makes a good logo is important. So, here are the things to remember:

  1. Simple and easy to remember
  2. Visually appealing and unique
  3. Reflective of the brand's identity and values
  4. Versatile and can be used in various formats and sizes
  5. Appropriate use of color, font, and graphic elements
  6. Select something timeless and not overly trendy

2. Website color

The best healthcare website design also focuses on the website's color. Choosing the right color can evoke specific emotions and feelings in website visitors, making them feel more comfortable and at ease on your website.

A good healthcare website design color scheme should be clean, soothing, and consistent throughout the website to maintain a professional look. 

Tips for selecting the website color

The tips you should follow while selecting the website color scheme are:

  1. Choose colors that complement the healthcare brand's image and mission
  2. Use a color palette that is easy on the eyes and not too harsh
  3. Ensure the color scheme is consistent throughout the website
  4. Remember the psychology of color and how it can impact website visitors' emotions and experiences.

3. Clear Vision & Mission

One of the most essential website design tips is a clear vision and mission for your website. Healthcare practitioners want their patients to feel confident in them, and the medical web design should demonstrate this. 

Potential patients can better grasp the healthcare provider's values and services by familiarizing themselves with its vision and mission statements. Practical objective and goal communication on your website is possible with carefully written content and visual elements.

Way to mention vision and mission

To ensure that your vision and mission are communicated effectively, make sure to:

  1. Clearly state your mission and vision on the homepage
  2. Use simple language that resonates with your target audience
  3. Use graphics and visuals to support your message
  4. Make sure your website design is consistent with your vision and mission
  5. Emphasize your values and unique selling points

4. Easy to Navigate 

When you take the support of the best web development company, the first thing that you will gain is a  website that is easy to navigate and user-friendly. When a visitor or patient comes to your website to look for the service, you must have proper tabs, dropdown menus, and a help section. This will allow them to secure appointments and get answers to their questions. 

In other words, the website should be designed in such a way that it is easy for visitors to find what they need without getting lost in a sea of pages and content.

Ways to ensure smooth navigation

Ensuring smooth navigation of healthcare website design involves the following:

  1. Use a clear and intuitive menu structure
  2. Keep the number of menu items to a minimum
  3. Ensure consistency throughout the website
  4. Use descriptive and concise text for links and buttons
  5. Include a search function for easy access to specific information
  6. Use a responsive design to ensure the website is mobile-friendly
  7. Limit the use of pop-ups and other distracting elements
  8. Test the website regularly to ensure smooth navigation

5. Practitioners’ Details

A good hospital website design is deemed complete with the details of the practitioners working in the hospital. So, when you design your hospital website, you must ensure an entire section is dedicated to the staff working there. When the details of the medical practitioners are available on the website, the visitors' trust increases—but knowing what and how to include them is also essential.

What all practitioners’ details should be added?

There is no thumb rule as to what details should be added, but as a fundamental point, the following should be considered while counting the details:

  1. Create a dedicated section for practitioners on the website.
  2. Include details of the doctors, such as name, specialty, and qualifications.
  3. Provide information on the staff’s experience, awards, and achievements.
  4. Include their contact details, such as email address and phone number.
  5. Ensure the section is regularly updated to reflect any changes in the staff or their components.

6. Details of Services

The best medical website design has particulars of all available services. Right from general medical support to specialized health services, everything should be added to the website so that visitors get an idea of the services available.

While listing the services, you should also ensure that the linked information like timings, scheduling process, and rest are mentioned clearly and precisely. Adding a call-to-action to connect with the reception in this section is also essential.

Tips to add services

  1. Include a comprehensive list of all services offered by the hospital.
  2. Categorize the services to make them easily accessible to visitors.
  3. Provide a brief description of each service for better understanding.
  4. Make use of images and videos to showcase the services offered.
  5. Ensure that the information is up-to-date and accurate.

7. Responsive Website

A responsive website can adapt to different screen sizes and devices, providing users with an optimal viewing experience. From mobile responsive design best practices, developing a website that can be accessed from any device is crucial. 

A responsive website will ensure visitors can easily navigate your site, regardless of their device, ultimately resulting in higher engagement and conversions.

Why make a responsive website?

Some bullets highlight the importance of a responsive website for medical website design:

  1. Ensures easy access to website content across all devices
  2. Improves user experience and engagement
  3. Boosts search engine optimization (SEO) efforts
  4. It helps to reach a wider audience
  5. Enhances brand reputation and credibility
  6. Reduces bounce rates and increases conversion rates

8. SEO Optimized 

Apart from website navigation best practices, SEO optimization is also crucial. Being search engine optimized ensures the website is structured and built so that its information can be quickly understood and indexed. This increases the website's exposure in search engine results pages and brings in more natural visitors. 

To do this, it's crucial to use on-page optimization strategies like keyword research, meta-tag optimization, and internal linking. To offer users value and meet search engine ranking requirements, ensuring the website's material is of high caliber, relevance, and freshness.

Things to consider for SEO optimization

Here are some key points to keep in mind for effective SEO optimization:

  1. Conduct keyword research to understand what potential patients are searching for.
  2. Use relevant keywords in page titles, meta descriptions, headers, and content.
  3. Ensure the website is fast and has a good page loading speed.
  4. Optimize images and videos with alt tags and descriptions.
  5. Make sure the website has a clear and organized structure.
  6. Create high-quality, informative, and valuable content for the target audience.
  7. Utilize internal linking to improve website navigation and user experience.
  8. Obtain backlinks from reputable sources to increase website authority and visibility.

9. Informative Content

The best health websites usually offer informative content to help visitors understand healthcare concerns. The content should link to the services available in the hospital, generic health-linked information, and any topic that can educate the readers.

This can include articles, blogs, and other resources that educate and inform visitors about various health concerns and topics. By providing valuable and relevant information, a healthcare website can establish itself as a trusted source of health-related knowledge and build credibility among its audience.

Tips for creating informative content

When creating the content, here are a few tips to ensure that your content is informative and helpful:

  1. Use simple language that is easy to understand for patients and their families
  2. Include infographics, images, and videos to make the content more engaging
  3. Write informative blog posts about different health topics relevant to your practice
  4. Keep the content up-to-date and accurate, reflecting the latest trends and research in the medical sector
  5. Provide clear and concise information about your medical services and procedures
  6. Offer helpful resources, such as health guides and self-care tips

10. Clear CTAs

Last but not least is creating a clear CTA. Any website design must include a "Call to Action" (CTAs), even for the healthcare industry. A clear and appealing CTA can make all the difference when turning website visitors into patients.

In the context of healthcare website design, CTAs could include "Book an Appointment," "Call Now," "Find a Doctor," "Learn More," and so on. These CTAs should be prominently displayed on the website, ideally in the header or footer.

Tips to write a good CTA

While writing a CTA is important, writing it correctly is essential. So, here are a few tips for writing the CTA:

  1. Use action-oriented language that tells the user what to do
  2. Keep it concise and to the point, using only a few words or a short phrase
  3. Make it stand out visually with a contrasting color or bold text
  4. Place it in a prominent location on the page where users can easily see it
  5. Create a sense of urgency
  6. Use personalization to make it more compelling
  7. Test different CTAs to see which ones perform best and adjust accordingly

The importance of web design for the healthcare sector is relatively high. With the good practices shared above, developing an effective hospital website design is simple. To improve it, look at the top 5 website designs and what makes them the best.

Best Healthcare and Wellness Website Designs and Templates

Multiple hospital design trends are working around, but a few hospital website designs stand out compared to the rest. So, here are the five best healthcare web designs you should know about.

1. Vidant Health

Vidant Health

Vidant Health's website design stands out in the healthcare industry. The following features make it the best:

  • The Contrast of Colors: Using blue and white in Vidant's website design provides a pleasing visual contrast, making it easier on the eyes and improving the overall user experience.

  • Informative Content: The website provides valuable and informative content that helps visitors learn about healthcare concerns, creating a trustworthy brand image.

  • Attention-Grabbing CTAs: Vidant's website also features vibrant and attention-grabbing CTAs that urge users to take action, such as scheduling an appointment or finding a doctor.

  • User-Friendly Navigation: The website is easy to navigate, allowing users to find the information they need quickly and efficiently.

2. Cleveland Clinic

Cleveland Clinic

The Cleveland Clinic's website is also a top contender in the healthcare industry, offering the following features that make it stand out:

  • Sectional Content: The website divides its content into specific sections for patients and physicians, making it easier for users to find the information they need without confusion.

  • Interactive Design: The subtle interactive details in the web design, such as zooming in photos and emphasized buttons, add to the user experience and make the website more engaging.

  • Automated Chatbox: The website eliminates waiting times and allows immediate interaction, improving user satisfaction and experience.

  • Health Library: The website's health library provides various resources, including images, blogs, and fitness tools, which add value to the overall user experience.

3. Mercy Health

Mercy Health

Mercy Health's website stands out for its use of engaging graphics and imagery and its careful attention to color choices. Here are some reasons why Mercy Health's website is one of the best:

  • Vibrant Graphics and Imagery: The website uses frequent and impactful imagery to create a sense of hope and excitement. The carousel under the header and other photos on the site are excellent examples of this.

  • Strategic Use of Color: The site's bright green search box is an excellent example of how color can promote health and well-being. Mercy Health's careful consideration of color choices throughout the site contributes to a positive user experience.

  • User-Friendly Navigation: Besides its engaging visuals, Mercy Health's website is easy to navigate. Users can quickly find the information they need thanks to the precise categorization and content labeling.

  • Emphasis on Patient Care: Mercy Health's website highlights its commitment to patient care through informative content and CTA  encouraging visitors to schedule appointments or contact the hospital.

4. Rush University Health Medical Center

 Rush University Health Medical Center

Rush University Health Medical Center's website design is simple and functional. Here are the key features:

  • Streamlined Interface: The site's simple interface allows visitors to locate doctors quickly, view health records, and schedule appointments, creating a seamless user experience.

  • Patient Portal: The web portal provides patients access to their medical records, informing them about their health and well-being.

5. Regional One Health

Regional One Health

Regional One Health website stands out for its use of visual storytelling through immersive and dramatic videos. Here are some features that make it a standout healthcare website:

  • Video Content: The website features videos that allow prospective patients to experience facility visits, provider interviews, and therapy recordings, creating a sense of trust and reliability in the healthcare services offered.

  • Captivating Homepage Video: Regional One Health's homepage features an immersive and dramatic video that captivates the audience, showcasing their ability to provide the best healthcare solutions.

  • Credible Brand Image: The use of video content on the website creates a trustworthy brand image for the healthcare services offered by Regional One Health, instilling confidence in prospective patients.


With changing times, the demand for better websites is also increasing. A good healthcare website design will ensure you can connect with potential patients seamlessly while delivering the intended message. 

When the features are appropriately used, you can get the best healthcare website design that is not only responsive but also informative. From informative content and clear CTAs to engaging visuals and user-friendly navigation, these elements are crucial to creating a website that resonates with your audience and stands out from the competition.

But don't just take our word for it. Put these tips into action and see the difference these can make for your healthcare website design. 

And if you need help creating a website that truly represents your brand and aligns with your audience, connect to Janbask Digital Agency, the best web development company. We're dedicated to delivering exceptional website design services that empower your healthcare business to thrive online.

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1.  How to create a website for healthcare?

Creating a healthcare website can be a daunting task, but taking the support of the best web development company can make it easier. The steps to be followed include:

  • Define your goals and target audience to determine the purpose and direction of your website.
  • Choose a domain name relevant to your healthcare niche and easy to remember.
  • Design your website with a clean, user-friendly layout, intuitive navigation, and accessible features.
  • Add relevant, high-quality content showcasing your expertise and building trust with your audience.
  • Launch and promote your website through various channels to attract visitors and grow your online presence.

2. What domain are healthcare websites?

Healthcare websites typically fall under the .healthcare or .health domain. However, they can also use domains such as .com, .org, or .net. The domain you choose for your healthcare website should reflect your brand and mission.

3. What are the five features that most good medical websites have?

The five broad features of a medical website include the following:

  • Easy navigation
  • Informative content
  • User-friendly interface
  • Mobile Optimization
  • Online appointment scheduling

4. Why is having a responsive design important for a healthcare website?

With more and more people accessing the internet on their mobile devices, having a website that is optimized for different screen sizes and devices is crucial to provide a good user experience.

5. How can online appointment scheduling benefit healthcare providers?

Online appointment scheduling can save time and streamline the booking process. It can also reduce no-shows as patients receive automatic reminders and can easily reschedule or cancel appointments online.

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Omar Moore

Great tips on website design. I am definitely going to implement them on my website.


Kash Sanchez

I loved reading the article



Interesting tips! Enjoyed the blog very much.


Jax Williams

I totally agree that providing all the necessary information is very important for any visitor to a website.


Kyle Lee

SEO definitely plays an important role in getting your healthcare website recognized.


Ali Price



Eduardo Bennett

Good content


Fernando Wood

Quite useful


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